FAQ

The game is being served from a domain that matches known provider infrastructure in the SlotGuard database. It verifies the source of the game — nothing more.

No. A green badge confirms the serving domain only. It does not certify the casino's licence, fairness, payout behaviour, or business practices. Always do your own due diligence before depositing money.

The serving domain isn't in the database yet. Gray means unverified, not unsafe: new provider domains, regional CDNs and aggregator infrastructure often start out gray. You can submit the domain for review from the extension.

The serving domain matches infrastructure that was previously flagged as suspicious or counterfeit. We recommend not playing and not depositing on that page.

Stop playing on that page and avoid depositing. If you have funds at the casino, consider withdrawing them. You can also report the casino to your local gambling regulator. A red badge is a signal about the game's serving infrastructure — treat it as a strong caution, not as a court verdict.

No. Domain checks run locally in your browser. Nothing about your browsing is uploaded anywhere in normal operation.

To see which domains serve game content, SlotGuard must observe iframes and network requests on the pages you visit. This access is used solely for domain matching; no page content is collected.

Some games load without a recognizable iframe. The webRequest API lets SlotGuard observe the hostnames of network requests, which reveals the real game-server domain. Only hostnames are used — not full URLs, parameters, or tokens.

SlotGuard keeps the verification state of your open tabs in session storage so the badge stays correct while you browse. Session storage clears automatically when you close the browser. It also caches the provider database locally.

No. The current version does not measure RTP or session statistics. It verifies where the game is served from. Session-level features are being considered on the roadmap — they are not part of the product today.

No tool can promise that. Some casinos proxy game traffic through their own or aggregator infrastructure, which can hide the provider's domain; the result may then be gray. Coverage grows as the database grows.

Matching happens on exact domain boundaries, so lookalike domains do not pass as known providers. A casino cannot make an unknown domain turn green. In theory, an adversary can change serving infrastructure faster than databases update — that is why an unknown (gray) result should be treated with caution.

No. SlotGuard is an independent tool. Listing a provider in the database means its serving domains are recognized — it implies no partnership or endorsement in either direction.

When a game shows a gray (or red) badge, the extension offers a report button. One click submits the game domain and the sanitized casino origin — without paths, query strings, or tokens — for review. Reported domains are verified before any status change.